Customer Services

01778 345618

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Cricket Deal Direct - Delivery Information For Spain

How much will delivery cost?

All of our deliveries will need to be signed for. We strongly recommend that you propose an address where there will always be someone present to sign for the delivery.

Weight Deliveries only 2-3 day delivery  
Up to 20KG £15.00 + vat  
Up to 25KG £15.65 + vat  
Up to 30KG £16.65 + vat  
Up to 40KG £19.65 + vat  

Postage options for your order will be displayed at checkout.

We try to deliver all goods within seven working days of the order being placed unless you are notified of any delay at the time of making your order. If after seven days you have not received your products then please call Customer Services on +44 1778 345618 Monday to Friday 9am to 5.30pm and please have your order number to hand. Alternatively email customerservice@cricketdealdirect.co.uk Please ensure you include your order number.

How will my order be delivered?

Orders will be delivered by our designated courier, UPS and can be tracked on line.

Our Courier cannot deliver to an address if there is no one in to acknowledge receipt of the order. They will not, even by request, leave the parcel at the address or preferred location at the address.

We strongly recommend that you propose an address where there will always be someone present to sign for the delivery.

How do I know my order has been received?

If you submit your order using the web site we will send an e-mail to the e-mail address you have given us to confirm all your order details, including products ordered and total cost. Please check your emails spam box.

Where is my delivery?

We try to deliver all goods within seven working days of the order being placed unless you are notified of any delay at the time of making your order.. All orders received before 1pm (Monday to Friday - except bank Holidays) will be despatched the same day. If after 7 days you have not received your products then please call Customer Services on 01778 345618 Monday to Friday 9am to 5.30pm and please have your order number to hand.

Alternatively, email customerservice@cricketdealdirect.co.uk ensuring you quote your order number.

Lost & missing deliveries

Please wait seven working days before contacting our Customer Services telephone line on +44 1778 345618. Please have your order number, contained in the e-mail confirming your order, to hand before calling. The Customer Services line is open 9am to 5.30pm Monday to Friday, excluding bank holidays. Alternatively, email customerservice@cricketdealdirect.co.uk ensuring you quote your order number.

Multiple addresses

Unfortunately we cannot currently deliver to more than one address per order.